PRIVACY POLICY

Who we are

We are The Gourmet Offensive. We’re a small, family-run business who run one of Ireland’s first completely plant-based restaurants and takeaways. We also run a falafel stall at the Galway Market every Saturday and Sunday and we’re often catering for weddings, events and seen popping up at various festivals across the country. Our primary website address is: https://tgo.ie.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact form

We have one contact form in use on the website. Unless you have voluntarily given your consent for any other reason, we do not use your name or email address for anything other than replying to your message.

Online Food Orders

In order to process your food order on our website, we need to collect some personal details from you. The details you provide here (your name, address, telephone number and email address) are stored in a secure database and used only for the purposes of fulfilling your order.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our account/login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. Learn more about the Cookies we use on this website on our Cookies Policy.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

The Gourmet Offensive may collect statistics about the behaviour of visitors to its websites. The Gourmet Offensive may display this information publically or provide it to others. However, The Gourmet Offensive does not disclose personally-identifying information other than as described below.

Who we share your data with

Our Team:

Members of our team have access to the information that you provide us with. For example, Administrators can access customer information, like your name, address, email address and telephone number. Our team members have access to this information to help support you.

Our Delivery Drivers:

We share your personal details with trusted third parties, solely for the purposes of fulfilling your online food order order (e.g. we need to give your name, and address to our delivery drivers in order to get you your food and we also share your telephone number with our drivers in case, for whatever reason, they have any trouble in finding your home). Your details are only ever used for the purposes of fulfilling your order.

Our Payment Providers:

To process the payment of your online order, we need to securely share certain details with our payment provider, Stripe. The details that Stripe needs to process your order correctly include your name, address, your email address, your payment method information (such as credit or debit card information) and your device IP address. All of this information is provided solely for the purposes of processing your transaction and to authenticate your payment.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. If you have voluntarily signed up for our newsletter via one of our Newsletter signup forms, we will store your details securely on a database with the providers of our email newsletter, MailChimp. We will only ever send you emails if you have voluntarily signed up for our newsletter and you can request to stop receiving emails and to be removed from our database at any time. In order to process your online food order, we need to share your details with our delivery drivers and with our payment providers, Stripe, as described above.

Your contact information

How we protect your data

The Gourmet Offensive discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on The Gourmet Offensive’s behalf or to provide services available at The Gourmet Offensive websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using The Gourmet Offensive’s websites, you consent to the transfer of such information to them. The Gourmet Offensive will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, The Gourmet Offensive discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when The Gourmet Offensive believes in good faith that disclosure is reasonably necessary to protect the property or rights of The Gourmet Offensive, third parties or the public at large. If you are a registered user of The Gourmet Offensive website and have supplied your email address, The Gourmet Offensive may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with The Gourmet Offensive and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. The Gourmet Offensive takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.